Privacy Policy

This Privacy Policy outlines how SafeDeal collects, uses, and protects your personal information. By using our platform, you agree to the collection and use of information in accordance with this policy.

SafeDeal is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page occasionally to ensure that you are happy with any changes.

Effective Date: April 2025

1. Introduction

Welcome to SafeDeal, a secure escrow and delivery platform designed to protect buyers and sellers. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and share your personal information when you access or use our platform.

2. Information We Collect

• Personal Identification Information: such as your name, email address, phone number, national ID, and profile picture when you register or update your profile.
• Transaction Data: details about items bought or sold, transaction amounts, and associated payment and delivery information.
• Usage Data: data on how you interact with our site, including IP address, browser type, pages visited, and timestamps.
• Cookies and Tracking Data: we use cookies to enhance your experience and track usage patterns.

3. How We Use Your Information

We use your personal information to:

• Facilitate secure transactions via our escrow system.
• Verify your identity and prevent fraud on our platform.
• Communicate with you about your account or transactions.
• Improve our services and customize your experience.
• Send updates, newsletters, or notifications (if you opt in).

4. How We Protect Your Information

We implement a variety of security measures to keep your personal information safe. These include:

• Encryption of sensitive data (both in transit and at rest).
• Regular security audits and monitoring.
• Access controls to ensure only authorized personnel can access your data.

5. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your data with trusted service providers who help us operate our platform, and with law enforcement if required by law.

6. Cookies and Tracking

We use cookies to analyze site traffic and enhance your experience. You can control cookie settings through your browser, but note that disabling cookies may affect some functionality.

7. Your Rights

You have the right to:

• Access and update your personal information.
• Request deletion or correction of your data.
• Opt out of certain data uses or communications.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. When we make changes, we will update the effective date and notify you via our platform or through your registered email.

9. Contact Us

If you have any questions or concerns about our Privacy Policy or your personal data, please contact us at support@safedeal.co.ke.

SafeDeal Escrow is a registered business under Business Name No. BN-B8SOZ3AO, owned and operated by Erick Omondi. This policy complies with the Data Protection Act, 2019 (Kenya).